Senior Receptionist

Royal Smart Indonesia · 📍 Sleman, DI Yogyakarta · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 8.000.000 per month
Royal Smart Indonesia is seeking a highly skilled and professional Senior Receptionist to join our team. In this role, you will be the first point of contact for our guests and will play a crucial role in ensuring their satisfaction and comfort during their stay. If you are a friendly, multilingual individual with excellent communication skills, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and assist them with check-in and check-out procedures,Provide information about the hotel facilities, services, and local attractions,Handle guest inquiries and complaints professionally and efficiently,Coordinate with various departments to ensure smooth guest experiences,Maintain a clean and organized reception area,Perform administrative tasks such as data entry and record-keeping,Monitor and control guest access to the hotel premises,Assist with event planning and coordination

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality, Tourism, or a related field,Minimum of 3 years of experience in a receptionist or front desk role,Excellent communication and interpersonal skills,Fluent in English and at least one other language,Strong organizational and multitasking abilities,Proficiency in using computer software and office equipment,Ability to work well under pressure and meet tight deadlines,Knowledge of local culture, customs, and etiquette

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementAdaptabilityTeamworkAttention to detailLanguage proficiency
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